Terms of service

Terms and Conditions


1. SCOPE OF APPLICATION

For all orders through our online shop, the following terms and conditions apply. Our online shop is exclusively for consumers.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.


2. CONTRACTING PARTY, CONTRACT CONCLUSION, CORRECTION OPTIONS

The purchase contract is concluded with NIPPLI EUROPE GmbH.

The presentation of products in the online shop is not a legally binding offer but an non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, you make a binding offer for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after submitting the order.

We accept your offer within two days by:

  • sending a separate acceptance email,
  • dispatching the goods, or
  • if necessary, executing the payment transaction through our service provider or the selected payment service provider. The execution time of the payment transaction depends on the payment method selected (see "Payment").

The relevant alternative for you depends on which of the listed events occurs first.


3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language(s) available for concluding the contract: German

We do not store the contract text.


4. DELIVERY CONDITIONS

In addition to the stated product prices, shipping costs may apply. You can find more information on any applicable shipping costs in the offers.

We only deliver by shipping. Unfortunately, self-collection of the goods is not possible.


5. PAYMENT

In our shop, the following payment methods are generally available:

Credit card: You provide your credit card details during the ordering process. Your card will be charged immediately after placing the order.

PayPal, PayPal Express: To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instructions. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is available in the ordering process.

Google Pay: To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your access data, and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. Further information is available in the ordering process.

Apple Pay: To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data, and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. Further information is available in the ordering process.


6. RETENTION OF TITLE

The goods remain our property until full payment is made.


7. TRANSPORT DAMAGES

If goods are delivered with obvious transport damage, please complain about such defects as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or transport insurance.


8. WARRANTY AND GUARANTEES


8.1 WARRANTY RIGHTS

Unless expressly agreed otherwise below, the statutory warranty rights apply.

The following restrictions and shortening of the deadline do not apply to claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body, or health,
  • in the event of intentional or grossly negligent breach of duty and fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on which the contractual partner can regularly rely (cardinal obligations),
  • within the framework of a guarantee promise, if agreed, or
  • if the scope of the Product Liability Act is opened.

Limitations against consumers

When purchasing used goods by consumers: if the defect occurs after one year from delivery of the goods, the warranty claims are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.


8.2 GUARANTEES AND CUSTOMER SERVICE

Information on any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.


9. LIABILITY

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

  • in the event of injury to life, body or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of a guarantee promise, if agreed, or
  • if the scope of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on which the contractual partner can regularly rely (cardinal obligations) due to slight negligence by us, our legal representatives or vicarious agents, liability is limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.


10. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. Consumers have the opportunity to use this platform to settle their disputes.

We are obliged to participate in dispute resolution proceedings before a consumer arbitration board to resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all. The competent body is the Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de [https://www.verbraucher-schlichter.de]. We will participate in a dispute resolution procedure before this body.